Aaronson Law Firm Review
Aaronson Law Firm Review
According to its Better Business Bureau page, the Aaronson Law Firm has been in the timeshare cancellation business since 2015. The firm is located smack dab in the heart of timeshare heaven Longwood, Florida. Owned by Austin Aaronson Esquire, this company has been helping people get rid of their timeshares since 2005.
Austin Aaronson is married to Kay Yi Aaronson, Executive Director, and they have three children. Austin graduated with honors from the University of Florida in 1982 and received a J.D. from Stetson University College of Law in 1987.
According to LinkedIn, the law firm has 17 employees. The principal lawyers are Austin N. Aaronson, Esq., Thomas Acey, Esq., and Daniel F. Chwalisz II. All are respected members of the Bar Association.
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Website Review
Home Page
Not to be confused with AaronsonLawTx.com, which is Austin Aaronson’s other website, Aaronson Law Group, is the official website for their timeshare exit services. This bright, colorful website is easy to navigate without a lot of clutter to slow you down.
The first thing we notice is a clear way to contact the firm. An online form and phone numbers are boldly displayed at the top of the page. Then, an easy-to-understand explainer video will get you started.
Scroll mid-way down the page, and you’ll see a few paragraphs on timeshare entrapment and why hiring a law firm over an exit company is preferred. However, the wording in the article may be a bit difficult to understand.
A little further down the page, you’ll see the steps Aaronson Law Firm takes to start the ball rolling.
- Gather your paperwork and talk with an Exit Specialist about your timeshare journey.
- Submit all of the paperwork given to you by the developer, contract, sales information, account number, etc.
- An Exit Attorney will issue necessary letters to the credit agencies so you will not have any negative marks on your credit.
- Aaronson Law Firm will formally begin working with developers to free you from your timeshare burden.
How It Works
Aaronson Law Firm takes a specific approach to free you from your timeshare burdens. It’s explained further here. Additionally, the next paragraphs show the company has empathy and understanding of the timeshare presentation process and beyond.
About Us
– Who We Are
We appreciate seeing the people behind the scenes. Team bios include the four lawyers and Kay Yi Aaronson, Executive Director.
– What We Do
This subpage goes into greater detail about what will happen behind the scenes.
– Timeshare Cancellation FAQ’s
These questions outline the actual timeshare process and do not answer questions about the law firm itself. Although, the last question sums up the attorney’s approach neatly.
– News Flash
Here, you will find 46 news clips from around the web from different publications. Each snip contains a small bit of information on every subject from, how to say no to a timeshare presentation to warnings of times are resell scams. The original article sources are not linked, so you will not be able to finish the article unless you research the publication yourself.
Blog
Each post seems to take only a few minutes to read but are full of helpful information. Topics range from individual horror stories of couples being duped into buying a too-good-to-be-true contract to knowing when it’s time to cancel your timeshare. This is an excellent blog to bookmark. As new information about timeshare exiting comes to light, you can read about it here as they post regularly.
Testimonials
This page showcases all of its Google ratings, with most of them being 5-star. The overall rating is 4.5/5 stars.
While Glassdoor has a single neutral review from an employee, it does seem fair. “Flexible schedule and decent pay. A large workload with not enough time.” It’s relatable to almost every timeshare exit business.
Contact Us
Each page has a call-to-action button so you can contact them when you are ready. Bonus: they are available to speak with you on weekends, but you must first schedule an appointment.
Social Media
- Facebook: Up-to-date with articles from various publications around the web.
- Linkedin: This shows each principal employee’s profile. Extra points for transparency.
The Better Business Bureau
Any timeshare exit company you find on the BBB should be accredited with at least an ‘A’ rating. It only takes a few shady practices to lose your BBB accreditation, especially in the timeshare exit industry, so be sure whichever business you choose has a solid rating and good reviews.
Three complaints filed within the last year show genuine attempts by Aaronson Law Firm to resolve. We were glad to see each complaint addressed publically. Furthermore, they took accountability for less than stellar communication.
“We would like to take this opportunity to apologize to the for the lapse in communication.” -Aaronson Law Firm Rep
In the light of this statement, they even offered to give this client 50% of their money back, to which the client refused. It seems this firm cares to resolve grievances but cannot make everyone happy.
Costs
It’s rare for an exit company to post pricing on its website. That’s because every case is different. And comparing apples to oranges isn’t something they can do. This is why the free initial consultation is so important. Not every exit company offers one, so be sure to choose one that does. Also, there is no obligation to use their services.
Even if you come across client reviews about a business, chances are what they’ve paid cannot compare to what you may pay. Factors such as time, developer, property type, length of ownership can all influence the costs.
Questions to Ask
During your initial call, you may want to ask these questions upfront just in case you are not eligible for their programs. It could save you time.
- Do you accept timeshares with an outstanding mortgage?
- My maintenance fees are late. Do I qualify?
- Can you work with my international timeshare?
- Are there any developers you do not work with?
- Will I get my money back if you’re not able to exit my timeshare?
Is Aaronson Law Firm a Scam or Legit?
- We checked the Better Business Bureau for complaints.
- We checked the BBB for ratings to see if they are legitimate. They have an A rating with the Better Business Bureau.
- With a traditional timeshare cancellation company, cost/price will vary case by case depending on many factors. You will rarely see one size fits all pricing. Aaronson Law Firm may charge you before or after your timeshare is sold or cancelled.
- We checked for prior cancellations to see if this company was legitimate. There appears to be a large number of timeshares sold/transferred by Aaronson Law Firm.
- Based on our research we think that Aaronson Law Firm is legitimate.
Final Word
The timeshare cancellation industry is full of shady people. Some Exit companies know a few lawyers they occasionally hire to help them out. But Aaronson Law Firm is a team of experienced attorneys who will go to bat for you!
The few mentions of poor communication and follow-through is an area of opportunity for improvement. Some reviews indicate the whole process is taking longer than expected. This is common in timeshare exiting and is not a negative. Since no two cases are alike, timing will vary.
Special peer endorsements and client reviews on Avvo, the leading legal resource for legal help & information, show that the Aaronson Law Group is highly revered within the law community.
Transparency is key. While Aaronson Law Firm is a legitimate source for timeshare exiting, we recommend calling your developer first. Many of them have exit programs you may qualify for at no cost. If not, Aaronson Law Firm is a good choice. There is certainly no harm in giving them a call for a free initial consultation. Tip: gather documents from your timeshare before the call.
On a final note, Aaronson Law Firm seems to have a strong desire to ethically help their clients out of a timeshare and do whatever is in their power to make that happen. This is a practice we can stand behind.