Cancel Your Timeshare Page
On this page, you’ll find a short questionnaire where you can briefly explain your timeshare dilemma. Then, after submitting the form, a representative from Mitchell Reed Sussman & Associates will give you a call for your free consultation. Although, nowhere on the site explains the steps the law firm will take to cancel your timeshare contract or how much it will cost you. However, reading tons of reviews from unhappy clients, we see the cost ranges from $4,000-$11,000 to get rid of your timeshare.
Proof of Performance Page
PDF documents uploaded are supposed to prove that Timeshare Legal Action, aka M.R. Sussman, does cancel some timeshare owner’s contracts. In contrast, all PDFs are from 2012-2014. No recent ones have been uploaded. I’m sure this archaic practice is time-consuming and hard to keep up with, so a modern website with review links is necessary for transparency. Nevermind that Sussman has been accused of falsifying documents over multiple lawsuits, including cancellation letters and certificates of cancellation.
Better Business Bureau Page
Sussman relies heavily on the fact that 1. nobody will check into his shady past and 2. that potential clients will hire him based on an A+ rating with the BBB. However, looking closely at these reviews, there are some red flags.
Adria states that she never received a cancellation letter from the firm. What is even more telling is the condescending response by Mitchell Reed Sussman and Associates.
Never once in the above response did the firm admit that they had indeed legally released this client from her timeshare contract. Nor did the firm offer any proof to that effect, which confirms Adria’s statement.
“You are not a paying customer, and you have no further personal obligation to them based on legal principles and the rulings of many, many courts…”
This vague statement eludes that the firm may have told this client to simply stop paying the timeshare fees and did nothing else to protect her interest or free her from her contract.
They go on to criticize her further, “So I suggest that you simply do your homework and be calm...”
Additionally, of the four other ratings on this site, one client writes, “I hope Michelle (??) can show me the laws preventing the Timeshare from holding me hostage to the fees.” Which eludes that this firm has not yet begun her case but may have persuaded her to write a premature review.
We also find it odd that Sussman joined the Better Business Bureau in 2014, yet there are only a few reviews, most written in the past seven months.
Two favorable reviews listed seem legitimate.