While we understand that not all reviews may be legitimate, we’ve read many reviews about Vacation Ownership Consultants over multiple platforms. The client goes into great detail about their experiences with the company. Moreover, the majority of reviews are overwhelmingly positive. Ordinarily, if you want to research a company, go to review boards. This page has links to every review site. This kind of transparency is hard to find in the timeshare exit industry—extra points for clarity.
There are four 5-stars reviews by former employees.
Positives: Great work culture overall.
Negatives: The only negative was ‘growing pains’ in tech and software development, which is quickly addressed.
Out of 36 reviews on Facebook, all of them are 5-star rated. With comments like, “Thank goodness that honest, friendly, professional companies like Vacation Ownership Consultants exist.”
Positives: “The staff was informative while listening to our concerns.“
Although Yelp only shows the top 7 reviews on the main page, there are many more reviews at the bottom of the page under “Other Reviews that Are Not Currently Recommended,” In short, those comments that don’t quite meet community guidelines are still legitimate reviews. Know this; you should take them all into account.
On the whole, there are seventy-five 5-star reviews on Yelp by happy former clients and one 4-star review, which was highly favorable.
Positives: 99% of all reviews rated customer service and over process favorable. Additionally, many reviews state Vacation Ownership Consultants took a year or less to cancel their timeshares.
Negatives: A single one-star review claims terrible customer service to which Vacation Ownership Consultants responded that they do not believe an actual client wrote this short review.
There are forty-one, 5-star reviews on Google and no negative ones.
Positives: Everyone on the team was knowledgeable, personable, and professional.
Trust Pilot Reviews
There are currently 84 reviews on TrustPilot with a 5-star rating.
The two 4-star-rated reviews we’re favorable.
Positives: “Vacation Ownership Consultants lived up to their promises.” Responsive staff. One client’s contract was canceled in four months. That’s unheard of in the exiting industry. Very impressive!
Negatives: One reviewer stated that “Once Wendy got involved, it was an excellent experience.” This may mean the previous agent was not providing A+ service, and the situation was reassigned.
Better Business Bureau Reviews
Vacation Ownership Consultants earned an A+ rating with 67 positive reviews with the BBB and zero negative comments.
Positives: “The company was totally honest and never misled me.”